Wednesday, March 28, 2012

Case Study : Forgotten Group member

1: Identify the 5 group development stage


First stage - (Forming) - Ice breaking starts here. (Introduction, team leader election)
- (In the case) A group was formed having Christina as the 'team coordinator' along with 4 of her members Diane, Janet, Steve and Mike in the first meeting.

Second stage - (Storming) - Brainstorming process takes place here along with different perception, opinions and ideas regarding the work.
- (In the case) As different group members have different personality such as Diane she's quiet, Steve being a business-like person, Janet being the reliable one, and Mike being absent due to his reasons.

Third stage - (Norming)- This stage is where responsibilities are being distributed among team members, and having a goal alongside working hard with each other.
- (In the case) Well assuming, the goal is set and responsibilities distributed; however with Mike not present, the team does not achieve a maximum potential of 'norming'.

Fourth stage - (Performing) - Having their workload done, and performing transcendentally in each of their part effectively best describe this phase.
- (In the case) All the team members including Mike handed in their part although he only hand in a rough handwritten note

Fifth stage - (Adjourning) - The phase wear the team fulfill its purpose and can be disbanded.
- (In the case) The project is done but based on the peer evaluation marks of each of the member might be different depends on how Christine sees it.



2. Identify and describe the causes if conflicts in the case

-> One of the major causes of the conflict revolves around Mike, as he has a different personality compare to the rest

-> Workload was distributed but not time management

-> Mike felt offended when there was a 'meet up' and he felt 'left-out'. (As a result of not resolving the problem earlier)


3. Suggest the approach to leadership best suitable for the case

->Country-Club Management approach

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